Why Is My Internet On But Not Working?

How can I test my modem?

To verify that your modem is functioning properly, use the following procedure to test for problems.Run the handshake test.Run the handshake test again.If the handshake test is successful, run the offhook test.Perform the offhook test again.If either the handshake or the offhook test fails again, reset the modem.More items….

Why is my Internet connected but not working?

Restart your router – it’s actually been recommended by the FBI recently. Reinitializing the connection to your ISP might help you get Internet access when connected to WiFi. Update your router firmware. Check the WAN Internet cable that plugs into the router – that might be damaged or… not plugged in.

How do I get my internet to work again?

What to do when the internet is not working?Test a different device. Try another device, such as a smartphone or a tablet, and see if it will connect to Wi-Fi. … Look at your router and modem. … Reconnect to your Wi-Fi network. … Scan for viruses. … Call your service provider.

How do I fix my modem not online?

To reboot your gateway or your standalone modem:Unplug the power cord from the gateway or modem and remove any batteries.Wait 60 seconds, and then reinsert any batteries and reconnect the power cable.Wait at least two minutes to allow the modem to power up. … Check your internet connection to make sure it’s working.

How do you troubleshoot a router?

To troubleshoot wireless network problems:Turn off the wireless function and directly connect your computer to the router with an Ethernet cable.Reboot the computer and check for an internet connection.If there is still no internet connection reboot the router and any modems in use.More items…•

What are the signs of a router going bad?

Sudden Stoppage. One sure sign there is a problem with your router, or even that it is breaking, is a sudden stoppage of functionality. … Slow Down. Another sign that your router has problems or is on its way to breaking is a sudden slow down in data transfer speeds. … Non-Responsiveness. … Indicator Lights.

How do you know if your router is dying?

Your router may be dying if it randomly loses power or if it does not power on at all. This usually indicates a failing power supply. If the router does not power on, be sure to check the electrical outlet to see if other devices receive power to determine if the problem lies with the router or the electrical outlet.

How can I tell if my router is going bad?

To test if your router is working, try to ping one computer using another computer in the same network. You should be able to do this if the router is working properly. Your computer’s firewall must be disabled as well. To learn more on how to check the computer’s connectivity with the router, click here.

How often should I reboot my wifi router?

“In general, it’s a great idea to reboot the main Internet router every couple of months. A router reboot can fix certain Internet connectivity issues, from no Internet connectivity to slow wireless connections, and should be one of your first troubleshooting steps in a home or consumer environment.

What to do if WiFi is on but not working?

Step 1: Check settings & restartMake sure Wi-Fi is on. Then turn it off and on again to reconnect. Learn how to connect to Wi-Fi networks.Make sure Airplane mode is off. Then turn it on and off again to reconnect. … Press your phone’s power button for a few seconds. Then, on your screen, tap Restart.

Why is my router on but not working?

It is not uncommon for a DSL modem, cable modem, or network router to encounter problems that prevent one or more devices from connecting to the network. To help verify this is not the issue, disconnect the power from the back of the modem and router. Once disconnected, wait 10-15 seconds and then reconnect the power.

Why does my phone say connected but no Internet?

If all the above tips didn’t solve the internet connectivity issue, then it is time to reset Android network settings. Open the Settings app and go to “Reset options”. Now, tap on the “Reset Wi-Fi, mobile & Bluetooth“ option. … After resetting, try to connect to the WiFi network and see if it fixes the issues.