Quick Answer: What Is The Return Policy For Sprint?

How do you send back a Sprint phone?

You have 30 days to return your device or your service credit will not be applied.

If you need to reorder a return kit, go here to make a request.

If you are returning a device through our buyback program for an account credit, go to sprint.com/buyback for further instructions..

How much does it cost to cancel a Sprint lease?

The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. The way Sprint figures out the fee is that it charges $20 per month for each month that’s left on your contract with a maximum fee of $350 and a minimum of $100 per device.

Can you cancel one line of a Sprint family plan?

To cancel a line of service you would have to call in. As long as you have an active line of service you remain a customer. The early termination fee would depend on if you are in contract and for how long. Canceling one line of service may require you change the plan on the other line.

Can you trade in a phone that isn’t paid off?

No, you cannot trade in a phone that you have not completed payments. You would have to pay off the $339 and then trade in and get up to $300 (it may be less). You will get an account credit at a later time, but not at the time you are getting the new device.

How can I cancel my Sprint contract without paying?

Cancel Your Cell Phone Contract Without Paying FeesTransfer to a Cell Carrier That Will Pay Your ETF. … The Cell Provider Changes the Terms of the Contract. … Transfer Your Contract to Someone Else. … Complain Often, but do it the Right Way. … Move Out of the Cell Provider’s Area (go off the grid) … Sweet Talk Your Way Out.More items…•

How do I end my sprint Flex Lease?

You have several options at the end of your lease: Perfect! Simply choose a new device and turn in your old device in good, working condition. Shop on sprint.com or visit a Sprint store. If you order online, we’ll send a prepaid shipping kit with your order to return your old device.

Can I get out of my Sprint contract for poor service?

The bottom line You can cancel your Sprint service at any time, but if you cancel it before your contract is done, you may have to pay early termination fees on top of the balance remaining on your cell phone bill.

What condition does your phone have to be in to trade in?

You must return your smartphone in good physical and fully functional condition. See the examples section for pics of smartphones you can’t trade in. You must buy a new, eligible smartphone on an eligible installment plan with qualifying service.

How long do you have to return a new phone to Sprint?

Sprint has launched what it calls a 100% Total Satisfaction Guarantee program, which lets new customers try Sprint’s LTE for 30 days. If they don’t like it, the carrier will refund everything — phone costs, service charges and fees.

Can I exchange my phone at Sprint?

No sweat. You’ve got options. As long as you’re within our 14-day return policy period, you can exchange your device for a different one. Just bring your original device back to the original place of purchase or call us and we’ll help you find a product that better meets your needs.

Is it better to buy or lease a phone from Sprint?

Leasing a cell phone can be a good idea if you like to upgrade to a new phone every year (or thereabouts) and don’t necessarily need to own your phone. Leasing a phone can be cheaper than paying off a phone in full (whether outright or via monthly installments) and you’ll be able to get a new phone every 12-18 months.

How do I get someone off my Sprint plan?

You can add or remove devices associated to your sprint.com online profile on the My device page on sprint.com. Click on the My Account then Profile & Settings. Click Limits & Permissions.

What happens if you don’t return a leased phone?

you’ll either give the phone back. If there are no cracks scratches or damages it will most likely settle the lease payments. If you don’t turn it in or pay the lease and you switch carries your credit receives a negative inquiry for negligence.

How do I terminate my Sprint service?

1-888-211-4727 is the number to call to cancel Sprint. You’ll be given a list of options and asked what you’re calling about. After you’ve made it clear that you’re calling to cancel Sprint, you and the call agent will need to go through the particulars.